Theresa knows a thing or two about pivoting on a dime and transforming people and technology to meet shifting, and often conflicting, priorities. From the server rooms of some of the biggest global banks to the Situation Room at the White House and now from inside the Fortune 500, she has a unique perspective on how to accelerate and reimagine the customer experience, business operations, while also keeping the people and the data secure. Theresa guides the audience through “reimagining,” which alters an original process or idea in such a major way that it becomes a supercharged remake. What happens over the next 18 months in the process of reopening the global economy, could be the fastest reimagination of our economy in recent history. Theresa provides everyone with a list of ideas for your reimagine plans and her top 3 predictions for where cybercrime is headed in 2021.